I am always right
Look, I admit that on occasion I get irritable with phone customer service people. It doesn’t happen too often. I normally try to understand that they are doing a job and most days I do my best to brighten their day and make them laugh. There are times, tho, when the agent is a douche. Douches work in a lot of professions, some even work in my office! (You know who you are, and where did you find out about my blog??)
My nephew opened my eyes to this blog written by customer service people:
Hopefully I’m never as annoying, stupid, pushy, irritable or plain rude as the people who make this site. God FORBID I ever read about myself there.